Introduction
John Walter Calipes ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website www.calipes.com, as well as through phone calls and SMS (text message) communications.
By using our website or providing your information, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Information submitted through contact forms
- Communication preferences
- Any information provided during phone or SMS communications
When you communicate with us via phone or SMS, we may collect:
- Phone number
- Message content
- Date and time of messages
- Call logs and communication records
- Consent and opt-in confirmation records
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and similar tracking technologies
How We Use Your Information
We use collected information to:
- Respond to inquiries and service requests
- Provide customer support
- Send service-related communications
- Deliver appointment reminders and notifications
- Communicate via phone calls and SMS messages
- Maintain compliance with telecommunications regulations
- Improve website performance and services
- Prevent fraud or misuse of our services
SMS Communications & Consent
By submitting your phone number through our website or other communication channels, you expressly consent to receive SMS messages and phone calls from John Walter Calipes for business and informational purposes.
You may opt out of receiving SMS messages at any time by replying:
- STOP — to unsubscribe
- HELP — for assistance
After opting out, you will no longer receive SMS messages unless you provide new consent.
Information Sharing & Disclosure
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. We may share information only with:
- Service providers supporting our business operations (such as messaging platforms, telecommunications providers, and website hosting services)
- Legal authorities when required by law or to protect our rights
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain communication records
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, no transmission method over the internet or electronic storage system is completely secure.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website performance, and improve functionality. You may disable cookies through your browser settings, though some features may not function properly.
Your Privacy Choices & Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of communications
To exercise these rights, contact us using the information in Section 13.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies independently.
Children's Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of any changes.
Contact Information
If you have questions about this Privacy Policy or our data practices, please reach out:
Garden City, ID 83714